I applied for a consolodation loan and was assisted by this lady. I must say that it was a refreshing experience to receive such great service in today's system marred by bad communication and general disinterest in customer satisfaction. There was a huge misunderstanding regarding a top-up on a ...
I have home insurance with nedbank for almost 9 years. in winter last year my roof tiles were badly damaged and moved due to the strong winds which also then caused damage to my walls and floor. i was ignorant to the fact that i could claim for this until a visitor informed me. thus i only put in ...
I went to the branch (campus square) on saturday to open an account. I have to say the service i received was pathetic. I arrived at the branch at 9:35 and was there for a good hour. Well the account was opened, i deposited money and left. Today i logged on to my internet banking and found that the ...
I received an e-mail from Monique Britz from Nedbank stating that the mistake was rectified and apologizing. Thanks great service from Nedbank and Hellopeter! DG Olivie ...
Once again an unauthorised deduction from my account. Although the amount is small, this is not the first time that this has occurred, neither is it the first time that I have raised a complaint about this. It is the inconvenience of telephone calls or going to the bank to get the matter rectified. ...
Hi I'm dissapointed with Nedbank, I thought they are supposed to be on thier client's side. I applied for a loan, it was declined because they said I was over commited. I sent them a statement from Capfin and explained to them that Capfin does not give paid up letters but only statement and that I ...