On Sunday 5 January I went to purchase prepaid electricity from an ATM. The transaction was cancelled but the R500 was still taken out of my account. I called to query this on 6 January and was told it would take 2 days to rectify. I called back 2 days later and was then told that turn around time ...
I have been a loyal nedbank customer since I opened my first account but today their service was shocking. My wife needed to open a new account so we got up nice and early and prepaid the necessary documents. We got to the bank at 8:30 by 9:30 we were still waiting when our turn finally came we ...
I received a SAA Voyager Credit Card, and telephonically agreed to insurance to pay the outstanding debt. When I discovered that the insurance costs more than my monthly usage, I went to my local Nedbank branch (Castle Walk) to cancel the debit order. The person there told me to use their phone and ...
In September of 2013 the three benefiicaries of a family trust held by Nedbank at Strijdom Park started trying to get a small amount of cash from this trust. disbursed as this had been authorised by the adminastrator of this trust. Correspondence was started with Loshni (Area Manager) and to this ...
Since Aug. 2013, transactions were allowed by Nedbank on my credit card, without my consent. This didn't happen once, but twice, despite of many telephonic conversations! I refused to pay my credit card, simply not to make any money/funds available for to be committed. I also discussed my reason ...
In December 2013 several amounts were withdrawn from my Nedbank cheque account over a period of different days amounting? R15 000. I went into the bank to query this amount that withdrawn from my account, I was advised that they would investigate the matter and come back to me. Today I was ...