I have been asking for feedback or dates as to how long it will take to clear my account? do i have to constantly beg for service? i have a family and responsibilities and it is the festive season? i need to know what is happening with my money? i understand that no one in Nedbank gives a? cause ...
I requested a change of email address on all my nedbank accounts 2months ago, I was advised by many customer consultants that the request was completed successfully. On the 4th of December my homeloan account statement gets sent to the incorrect email address. Why is it so difficult to get a simple ...
I stood in a queue at Nedbank Menlyn on Tuesday afternoon 10th December for about 55minutes. There were possibly four people ahead of me in the queue. None of the tellers were busy. Surely this is an unreasonable waiting period? The manager was not in his office, so I couldn't alert him to the ...
Good day I have all my accounts with Nedbank. I have an investment acoount that i would have liked to transfer some money out of untill payday in December. I went to 5 branches on Saturday when your systems were down. I went to Randburg branch 3 times only to stand in queues my entire lunch time ...
I am overdue on my credit card - I fully accept responsibility for that and I've explained to your call centre staff that my husband's work has placed them on a "3 day- short week" and that he is not receiving his full salary any longer. That is why we came to an agreement that I would ...
I had to wait 40 minutes to be helped to simply release money from my money trader account within 24 hours. A simple process that should be possible online (it can be done online but takes 3 days). The reason I have accepted the higher fees of Nedbank is because I expected swift and efficient ...