I submitted a complaint to the National Consumer Commission against a company in August 2012 and despite having spoken to about 10 consultants throughout the last 10 months, nobody can tell me how and if any progress has taken place regarding the complaint. In the last few months nobody answers the ...
On the 12th November 2013 i received an email from Mathagu Livhuwani Lance stating that the matter has been referred to MTN for them to reply and that they have until 22 November to reply. There has since been no feedback from anyone. Is the consumer commission perhaps being bribed by MTN. Two ...
I reported a Cell C repairs complaint to Icasa i was then re directed to NCC and was advised my matter will be looked at i mustgive them 14 working days, The complaint was lodged the 16 and again the 22 november 2013. It is now the 14 january i have not received any feedback and all the numbers i ...
I have a complaint now with Vodacom since, 1 Oct 2013. although I have informed them that laywers is involved and the case will be be published as the way I as a customer is treated and thi so far is costing me over 6k just to atleast get feedback and a resolution form this company, they still dont ...
The website is very unfriendly towards the users no place to mail or fax a complain. no one came back to me after I have asked for help - wait 9 days ...
If they do exist... who are they helping. I have been trying from june 2013 to get assistance from them, however to date no has had the courtesy to provide feedback. I have even tried contacting the acting director of NCC AND THE ONLY RESPONSE I GET IS THAT MY COMPLAINT HAS BEEN NOTED AND SOMEONE ...