I upgraded my contract in February 2012 and took a new Blackberry Torch. I pay over R700 per month for my phone and services and the phone does not work!! My keypad scrolls around by itself; I am unable to send/receive mms or photo's via bbm; my phone randomly re-boots itself (at least 5 times a ...
I applied for 2 MTN contracts and was told that I will have to be on pre-paid for 3 months before the contract started and that my new phone and new SIM cards would only be active after the three months have passed. I then cancelled the contracts and returned the phones immediately. Within the 7 ...
My account was in arrears and then Nashua Debited by account in December with the outstanding amount. Upon calling them to confirm what my next payment is I was told they never recieved the Outstanding amount of R2098 which they took from my account on the 21st of Decmeber. I then sent my Personal ...
I have been a Nashua Mobile client for more than 12 years. Have always maintained my account and my account is always paid up to date. After returning from holiday and due to international roaming, my phone was SOFTLOCKED (my account was R3500.00) with the only notification that it will be ...
Upgrade from Nashua Mobile. Contract expired late last year on my Nokia N8 . I waited for the new Nokia Lumia 920 to become available. I ordered the phone 2 weeks ago. The sales rep told me no stock available in any colour... he would come back to me. Guess what... africa time- no reply. Phoned ...
Shocking attitude on 21 January. Struggling to re-activiate my account (after reaching the Nashua Mobile imposed account limit) and the call centre agent just hangs up. (Thank you for costing me another international phone call - R17.50 later). Also, of the two call centre agents I spoke to, both ...