I recently migrated my 3G Data contract to a top-up package. I was assured by the consultant that no additional costs would be incurred and that my monthly bill will remain the same. To my surprise and dismay, my latest statement shows a 100% increase in the monthly premium. When I called the ...
I've been on hold with Nashua Mobile for over 30 minutes! Absolutely ridiculous! Nobody has this sort of time to spare during their working day! ...
I upgrade my account from 2Gig to 3 Gig including a faster modem. My bill for 1/2/2013 is R199 but R320.96 was deducted from my account. Please explain. I know somewhere I was charged R80 just for renewing my contract which I feel is a rip off. I should of cancelled my subscription after the ...
We Have an account with Nashua Mobile for about 5 months now, and have recieved nothing but terrible service. Firstly you hold for hours to speak to a consultant. Secondly the billing is always so high. This Month alone we have spent R5000.00 or more on a PHONE CONTRACT! My Fiance's phone will get ...
I have always paid my account by internet transfer - oddly enough they (Nashuamobile) debited my FNB account on the 26th Jan without my agreement. I had paid this account on the 25th Jan via my usual internet transfer. Now, this mistake could be forgiven if they undertook to refund me as soon as i ...
I applied yesterday to add a 250mb bolt on to my account, the cost is R59.00 a month. Currently I have a 30mb bolt on costing me R21 a month. Why was the referred to approval, just add it on. My account has NEVER been in arrears since inception over 3 years ago. Just do it, add on the data and ...