The Nashua Mobile Call Center is one of the worst functioning ones I have come across to date. In response to an e-mail from Nashua Mobile regarding the re-newal of my data contract I called Nazaam Khan and agreed to an upgrade. All the necessary was done until I had to collect the devise which ...
I should have learnt from my previous bad experience with Nashua Mobile and taken my business elsewhere but because it was easier and less admin, I stayed with them when my contract finished at the end of last year. I ported over from Vodacom to Cell C for my new contract and since then (1 Jan), I ...
My Samsung S III unfortunately fell and the glass broke. I phone the Polokwane branch the said sending it in and fixing this will take two weeks and the cost - R2000-00 . After the phone was given to Nashua Mobile Polokwane they told me it will take more than a month. I decided to phone customer ...
I handed my phone in on the 9 Jan 29 days ago for repairs i was informed the longest the repair would take is 30 Days which would be tomorrow. The Quote from repairs was only sent to Nashua Insurer on the 28 Jan where it was approved for replacement. Any could take one look at the phone and see ...
I called your customer care line today at about 14.20 spoken to Allister. I explained my problem to him. He dealt with me as if im a child and kept repeating himself, when I asked him to stop repeating himself, he then shouted at me saying that respect must be earned. I find this service totally ...
I cancel my contract in Oct 2012 and change it to pay as you go but every month i receive statements that i have R 24.00 that i need to pay (Compulsory Itemised) I email Nashua Mobile and they told me its been sorted last year already but Zaid Osman & Clement Carelse both Sales Consultants at ...