Shocking service. On the 12 February I ported from MTN to Cell C. I took up a package that included a 24GB data as recommended by your sales team. I received no notification that my phone was ready for collection, yet the MTN sim was now disconnected, so I went into the store to enquire. The phone ...
Went in to Nashua mobile Northgate for an upgrade on one of my lines on Friday the contract expires end of March, We were declined for no specific reason, The white female staff member that assisted me could not stop badmouthing nashua mobile and kept saying these types of issues are normal and ...
I have been a subscriber for a number of years. I did an upgrade last year, and put a call limit on it. I would get sms's that would let me know how far my limit was (over and above the use of my home Wi-Fi, free minutes and data bundles). I am sure that we all know that a limit is there to help ...
Unable to resolve a simple query about late recharge of airtime and not the right amount, spoke to 5 people and all of them said that they will call back but no one do and the matter doesn't get resolved. Poor poor service to say the least. ...
MY PHONE WAS LAST THURSDAY SO MY HUSBAND AND I WENT TO NASHUA MOBILE AND GOT TWO NEW CONTRACTS. IT IS NOW WEDNESDAY THE FOLLOWING WEEK AND OUR SIM CARDS ARE STILL NOT WORKING. WE WENT INTO NASHUA PAVILION AGAIN ON SATURDAY TO FIND OUT WHAT THE PROBLEM WAS AND WE WERE TOLD IT WAS A PROBLEM AT THE ...
I had to go abroad at short notice due to a family death, and asked Nashua Mobile to turn international roaming on as I need to continue running my business, receive sms's for banking, and receive calls. I was told that this would be done and received an SMS from Nashua Mobile in SA saying that ...