Every 2 years i look up to upgrade time as that means i will have to deal with incompetent people at nashua mobile. This year i really had an open mind and logged my upgrade request on their website. to my total astonishment i actually got a a call back a day later - that was a great start only a ...
We are constantly incorrectly billed by Nashua, monthly they have a new excuse. Last month they forgot to load my husbands data bundle so they charged us for data out of bundle as well as charging us for a 500mb data bundle, after a few phone calls i got this sorted out! The month before they ...
My previous problem was resolved within 3 days and I want to thank Marisa Smith for good communication. They did not comment on the 8 calls required to get attention nor the cost thereof. In one of the calls I specifically asked to activate roaming. I find myself today in a foreign country without ...
I AM HORRIFIED AT THE SERVICE RECIEVED FROM NASHUA MOBILE! I PORTED FROM VODACOM TO CELL C FOR MY UPGRADE . MASOPA FROM UPGRADES MADE THE UPGRADE TO CELL C SEEM LOVELY BUT SINCE THE DAY I SPOKE TO MASOPA I HAVE HAD NON STOP ISSUES. ON THE 28/06 I HAD TO MAKE AN URGENT CALL ONLY TO FIND THAT NASHUA ...
And so upgrade time comes and i call in to do my upgrade. the lady was eager to help me with the upgrade which i thought was good. we actually getting a good service. non the less, an upgrade was done and a few days later i received my new phone. in the start of the new month, when my allocation ...
Repeated problem with Samsung Y cellphone even after so called repairs. Reported by email, call ins to branch. Many times. Finally given them 30 day notification to cancel contract as per the Consumer Act, due to lack of service as phone not receiving. Branch never calls back or offers to repair or ...