If you call customers to offer them products and it is declined by the customer, don't just slam down the phone. I am very polite to the call centre agents and normally say "no thank you" and "goodbye" but can't stand it when someone just cuts the call, even worse slamming it in ...
I now have a huge bill running for a Smart phone I barely had any usage from, and NO-one at Nashua Mobile is willing to assist, 2nd month and counting. How can one Blackberry Q5 in a matter of two days exceed its usage??? and after asking for a block on my line, this due to negligence by Nashua ...
I went to upgrade my contract in June this year and the consultant that was helping me (Reco) I told him not to change anything on my contract but instead he changed my contract from being top up to my anytime 200 without letting me know. It only came to my attention when I saw my cellphone bill ...
Once again Nashua Mobile is doing the same thing they did last month with my fiance's phone been soft locked yet i paid them in time to avoid the nonsense treatment i got last month after paying. How can i cancel this contract with Nashua Mobile good Lord? For the money we pay, we don't get service ...
I took a contract with these clowns in July. They have added all sorts of extra costs that I never asked for. I'm being charged for insurance that I never took, cancelled but they still haven't removed it. I want my money back and I wanna cancel this contract cause this is not what I signed u for. ...
I've got a major issue with the handling of my latest statement. After 2 days of wasting my time and money on calls, being pushed from pillar to post - I'm no further than where I started. I was charged an amount of R106 for going over my data apparently on the 24 Aug. I was not able to connect my ...