AfricaComplaints.com » Telecommunications » Complaint / review: Nashua Mobile - Beware of Nashua Mobile | #253867

Nashua Mobile
Beware of Nashua Mobile

I upgraded my contract to a Blackberry Q5 Anytime 200 and it was explained to me i would pay R 305-00 per month and i requested a R 50-00 call limit. i would get a sms if 80% has been used and get softlocked at 100%; all above is stated in my contract.

on the 31 October my bill has climbed to R 1937-14.

i have been struggling since the 15 October. i have over 6 different reference numbers and have phoned nashua mobile somerset mall, team leader, channel managers, data support, client service, accounts department... none of which could give me a definitive answer.

i am totally disgusted in Nashua Mobile's lack of knowledge and lack of concern that they have shown me. i will never renew my contract with them and regret taking it out in the first place.

Date:

Company: Nashua Mobile

Country: South Africa   City: Somerset Mall

Category: Telecommunications

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