My phone went missing. I filled in form as requested sent it off. nashua made no attempt in notifying me about the progress of my claim. when I went to inquier about the progress of this claim I was advised that my devise was delivered a week ago with no notification. I was also advised that my ...
I bought 2 cell phones on contract at nashua mobile on 15-11-2011 and the contract i signed was for 2 years, the contract is due to expire this friday 15-11-2013 i have informed nashua mobile i intend cancelling the contracts on the date of expiry, nashua mobile staff have told me i have to give a ...
Called Nashua Mobile call centre. Got through to Stephanie Ehlers, told her what I needed. She listened responded and gave me a solution, sent me forms for migration, I sent it back and she replied with efficiency. Good service with even greater after service from her. ...
My ticket nr is #FEL-6371-0811 I posted on Hello Peter 8Nov and received a SMS stating feedback within 54hours. I have been struggling with this problem since the 15October and nothing has been resolved. My phone has been soft locked for more than a week now and it is unacceptable. Since I posted ...
No wonder the stores service as they are tought by Head Office how to make clients even angrier. I was promised high and low that feedback will be provided and they are so sorry for the bad service yet Head Office cant even deliver what they promise. YOUR SERVICE STINKS!!! I am disgusted!!! ...
Last week Tuesday (05/11/2013) I came into the centurion store to open a new contract. Filled in all of the applications needed, I was told that corporate needed to vet the contract as I am a new client and it will take a day or two then I will be phoned to come collect the phone.By Thursday ...