On the 24th of October 2013 I was involved in an accident. Me being the innocent party I contacted the third parties insurer... Mutual & Federal! I was ask to fax quotations, a no claim letter from my insurance and a copy of my drivers license to them. I was then asked to take my car to Mutual ...
An employee from Doon Village damaged my vehicle on the 9th of October. There insurance representative Rama Rajkumar sent the claim through only on the 22 of October (Slack!). I had to contact Rama 3 time via email before I got a response, only for him to pass the buck to Neil Wyngaard, from whom I ...
I have been with Mutual and Federal from 2009 however they when I added a jetski in June 2013 so I had to start on a new policy that was the words of Drienie in Rustenburg. on the 14 of September they broke into my house my Laptops and sound equipment. Lindo from the Pe office was the assessor gave ...
Submitted a claim for damaged clothes on the 29 October 13, had to wash my clothes before the risk surveyor could complete his report. Then were forced to give my clothes before they could finalise my claim, clothes were given to them on the 11 November 13 of which 48hrs rule had to apply as per ...
Beware of having M& F doing your short term insurance. I am working through a broker. M&f deducted more than they should have on my premium, approximately R850. My broker gave a breakdown of my premium and requested a refund. This was done on 1 of October. No feedback from M&F ...
If I caused an accident I would want my insurance company to settle the matter as soon as possible to limit the other party's damages, particularly if it affects their living. It is the right thing to do. If my insurance acts in bad faith and deliberately gives the innocent party the run-around, I ...