My property is insured by Mutual and Federal and everything is in order until u claim. My property was damaged in 2012 by hail and repairs still not done, M & F assesed the damage and some repairs was done, but takes almost a year to complete the task and still not finish, i had to get ...
I have been waiting for a third party claim to be sorted out since the 4 October 2013 when Mutual & Federal's client bumped into the back of my vehicle, it took 3 weeks and 3 days just to get an assessor to my vehicle, (which I arrange myself not mutual & federal), and now it has been ...
I canceled my short term insurance with the company. They acknowledged and send me a CANCELLATION ENDORSEMENT. That same day they have taken an amount from my bank. I phoned their offices. I phoned them telling them about my problem. They lady assure me that in 5 days time this amount will be ...
30 days came were the courtesy guys from europcar had to come collect it, I had to struggle with transport to work and other places and still do. When I call the repairers to offer me a courtesy car while fixing my vehicle, they tell me that they don't have any courtesy car available at the moment, ...
I got a quote from you for my Polo 2011 in 2012 now apparently my policy has been cancelled and my banking details has been given to SANTAM to debit the premiums without even letting me know, and it was cancelled in September. I am not even sure who else you gave my details . my account was debited ...
According to my policy I am entitled to a courtesy car for a maximum of 30 days. However, Mutual & Federal only booked the car for a week. After that I got continuous sms's and calls from AVIS advising me that I already had to return the car, and then I had to phone around to ensure that an ...