I have contacted the call centre cause our decorder wasn't working only to find out that it had been disconnected. The lady asked for the account holders I'd number and I told her that I couldn't provide her with the info as the account holder is out of the country. Than I was told that she can't ...
I have complaint here late last year about a cash payment that I made to Multichoise on 3 March 2009. They have only come back to me and said I have been using the wrong reference number, I have a letter from them, with that reference that I used on (indicating that that is my reference. I have in ...
27 August 2012 i decided to re-activate my DSTV, i mistakenly swapped my Own reference with the recipients reference and instead of referencing my Customer Number i simply put Compact Package when making payment of R260. I immediately called the call centre and told them about this and the call ...
My subscription was due on 28 Dec 2012 and was paid on 29 Dec 2012 at Shoprite Delmas (service provider to Multichoice). On 31 Dec 2012 my service was suspended and I contacted the call centre (Sipho) who confirmed that they received payment on 31 Dec 2012 but they still suspend my service and I ...
On the 10th of Jan I registered as a DSTV Premium subscriber, Multichoice subsequently deducted R650 from my account. The service was running fine until tonight (Sun 13 Jan) when I recieved an Error 16 message. I subsequently called Multichoice and spoke to an operator, whom assured me that the ...
I just want to say Thank you to the staff and Management of Multichoice. This isnt about a particular incident, Multichoice displays professionalism and a willingness to assist. Their response is super quick, they ensure that there is an abundance of information about Products and Services. Well ...