My recent interaction with your customer service agent on 1-02-13 was appalling. She didn't greet when I approached her, didn't say goodbye even when I left. She gave big loads of bad attitude, didn't even make me finish my sentence's and constantly interrupted me while voicing my concern. Her body ...
Just received a bill for March after I have closed my account during February. Did this via email and contact centre and I was assured that I would not be billed for March, now I receive a bill via email. What is going on here??? ...
I called the call centre a few days ago to change my debit order banking details. The lady advised she will do the change telephonically. Today I receive an sms to state that I need to pay my account manually by the! 0th to avoid reconnection charges. I called the call centre and spoke To sibonelo ...
To whom it may concern: Last night myself and two other friends were enjoying your coverage of the international friendlies and AFCON Cup. While reviewing some footage, your AFCON pundits suddenly began to use unacceptable language!! While there seems to be a general trend towards using whatever ...
Hi, I have been a good client of Multichoice for many years, always paid my account on time never missed a payment. Now i am told that my account is in errors of R 610 which just pops out of nowhere, my service is suspended until i pay this outstanding amount. i suggest that they look into their ...
I have sent several email to multichoice after several attempts to call them, anyone who has tried to call them will know the waiting period sometimes exceeds 5 minutes before you speak to a consultant, I advised them of my downgrade and have a written email telling me that all is in order and the ...