At first I could not make use of the Self Help service on the web to re-connect service, nor to reset error codes. Called the Call Centre to assist and due to the fact that I changed from decoders, using the same smart card, they tell me it cannot be done. In our world their are no such thing of it ...
THIS IS THE 4TH MONTH RUNNING THAT I HAVE TO LODGE A COMPLAINT THROUGH HELLO PETER TO HAVE OUR SERVICES RECONNECTED. NOT TO MENTION THE 8 MONTHS BEFORE THAT WHERE I BATTLED EVERY MONTH WITH THE CALL CENTRE!!! PLEASE SEE RESPONCE RECEIVED FROM HENRY KHOZA (MULTI-CHOICE) ON 6 FEB 2013:- Dear Carlo ...
My debit order didn't go off in february month I paid 300 for t first 2 weeks of march but still my dstv was disconected! nobody can give me an aswer to why I need to pay more than 1000 for it to be reconnected! dstv you are freaking greedy and don't give a for your customers!!! ...
We have had a DSTV HD PvR decoder for little less than a year. WHEN the recording function works it is awesome, but it is extremely inconsistent!! I find myself frequently having to tweak the recording list by deleting and adding the same show again to have it continually record the show. A show ...
I cancelled my sub with you in July 2012. I reconnected in Okt for 20 days. I got a bill for R500 for 20 days service. You always debited my account. When I wanted to join again today. after 20min on the phone I must hear that I still owe money for Okt 2012. If the debit order did not go through, I ...
Upon numerous complaints, emails, telephone calls I still am disgusted with the service of Multichoice. My payment did not go off in Dec due to a holiday trip, so as a customer and when you go onto the website and get all information saying if your payment was not successful your service will be ...