Around 20:30 I called the call Centre to activate the my DSTV account. I found the lady i spoke to, to be very rude and not informative. I asked her a few questions to which she rudely replied, she had also activated a debit order on my account without my consent, she was really unwelcoming, half ...
We had Xtraview installed on 18 Jan using one of Multichoice accredited installers. Since then we have endless problems using DSTV. Frequently the Secondary decoder would lose connection. As result we could not view anything on the secondary TVs. The installer has been back 5 times and was still ...
Upon numerous complaints, emails, phone calls etc. A week ago my account was sorted out with a credit on my subcription. Thank you sooo much Malesela Solomon Marumo for assisting me from the 31-01-2013 up until March 2013. This young mans service etiquette and attitude is outstanding he needs to be ...
I had a faulty DSTV decoder which I took through to the Service Center in Durban. I was pleasantly surprised by the speed at which I reached the service agent. No waiting. The service agent was a lady named Lee Meyer and her attitude and professionalism was brilliant. She sorted out my faulty ...
I took an insurance for my parents 2 months before they went on vacation, upon their return the PVR has been struck by lightning including TV. If my memory serves right i was told that there is no waiting period and it will be replaced and i wont even have to take it in they'll send a new one and ...
My decoder insurance is still not cancelled, I just logged onto the DSTV website and it is still showing as active on my account. WHY ARE YOU PEOPLE NOT DOING SOMETHING ABOUT IT TO CANCEL IT? MAYBE I MUST TAKE THIS TO CARTE BLANCHE AND THE NEWS PAPERS ...