I am appauled at the service I received from the call centre today to activate a decoder under a commercial a/c. I was on the phone wtih Multichoice atleast 5 times between 1pm and 7pm and spoke to different consultants who kept transferring me between departments because their department 'didn't ...
On Monday 5 August 2013 I called DSTV call centre and asked for downgrade from Premium to Compact and the lady that assisted me confirmed that I was done and I than asked her if there was any money I must pay immediately and she said no I just have to pay around R410.00 end of August. When I ...
They got some good people on it and the matter was solved. this transaction was so complicated because there were TWO (TWO!) departments involved, their commercial and residential departments. And we all know that when it comes to the service industry, the one hand does not know what the other hand ...
Is it me or is the connection to DSTV all of a sudden being interrupted and freezing all the time since they've introduced this new more expensive decoder? Last year I had a huge fight with DSTV for not responding to my query for nearly a year. Guess what? The problem has started again and guess ...
Have wasted R100 of my airtime just holding on to the call centre line 0112892222 just to request that my bouquet be changed to Premium. No response, no assistance and no upgrade on the dstv. Tried to call from hubby's phone as well, we are both minus airtime. I find this very inefficient. They say ...
Dstv has an advert for 'Ray Donovan' where disgusting language is used. We can try and control what programs we watch, but where adverts come on with violence, horror or bad language, we are exposed without choice. There are no warnings or age restrictions on adverts so our families do not have an ...