Okay so here i go again. 9 days ago after my last complaint on Hello Peter, i get asked to send proof of payments for my unallocated payments. Which is what i had done... Then i get an email from Multichoice: Dear Christine Visser CASE NUMBER: 4542583 Thank you for your email. We apologise for the ...
I called the call centre last night as i was having a problem with my Walka. I was transferred to the mobile department where Keith took my call. After confirming my details and explaining the problem, Keith had me up and running in one minute. Not only was he super friendly - he was down to earth ...
DSTV did an upgrade on there smart cards and customers were requested to take the old card in and to replace them with new cards. I visited my local DSTV store just to find out that only the main outlets were able to assist me but that the branch in Pretoria was out of stock... So some time later I ...
I have now spoken to 2 of your supervisors and the one I was busy talking to for 8 minutes and then he cut me off. I then spoke to another Sup a lady she claims that the signal strength is as per the letter below. She told me to get an installer to check my sat dish. I am prepared to get an ...
You have (once again) not deducted my monthly debit order, which is scheduled for the 27th of each month. Please rectify this as a matter of urgency, as I will not be responsible for reconnection fees if my service is suspended! This will be a 3rd time... when can I expect you to wake up and sort ...
Downgraded from premium to compact in August 2013, removed functionalities like HD in order to make the dish more affordable. Stood in line for more than 30 minutes at the Maponya mall DSTV store, after confirming that I am indeed on Compact and I will be paying far less I left it at that. Fast ...