This is a regular thing averaging 30 minutes every time I want to switch my decoder on and then off. First Friday 8th Ref: 144717936 29 minutes hold on 37 minutes to complete Next Sunday 10th Call Ref: 144807016 24 minutes wait for agent 30 Minutes to complete There was an App that I could switch ...
Hello Peter, in apr/may my dstv had a problem due to load shedding i took it to the outlet at columbine ave where i was told its damaged, although i assumed it was insured i was told otherwise, i got another one and had it conected to my name and confirmed with the consultant its insured, tues eve ...
Just got an amazing notification that DSTV is "giving you exciting shows on selected premium channels from 11-17 Nov". Please reconsider your wording. This should read "DSTV is giving you selected PORTIONS of exciting shows". The last time (19-21 July), DSTV cut off the signal ...
I contacted this call centre 3 times today, as I am a first time DSTV subscriber, and each time I tried, I was on hold for 15 minutes and still got no assistance. I mean this is airtime that is being used, and they still do not have the decency to phone the customer back after being put on hold for ...
In August 2012 I cancelled my DSTV contract and insurance as I was retrenched and could no longer afford the subscription. I received an automated response to my email stating that someone will attend to my email and provide me with feedback. Still waiting! On 19th December 2012 I decided to to ...
AG NO MAN, REALLLYYYY? Why cant they just reconnected ALL my services!! This is really getting frustrating!!! I FEEL screaming already!!! WHAT DO I NEED TO DO??? All is not fine!! I cant access any of my recording, boxoffice, NOTHING. SERIOUSLY, why cant they just do it right the first time?? I am ...