I am currently sitting with a DSTV account that has been suspended because Multichoice have failed to allocate the payment they took from me on the 9th of November for my Premium Subscription Xtraview. I have contacted my bank directly, and they confirm the amount was processed successfully and has ...
I had a small problem with my PVR decoder, (lost signal), so I went to the multichoice centre in Umhlanga Durban. I walked right in and was immediately sent to Ayanda on counter 1. She was so helpful and friendly that I didn't even care about my decoder. The speedy response to my problem was ...
I have launched a complaint via your website and was told you thrive on keeping your customers happy. One of your people came out to my house, took a photo from the gate and left. You guys recommend this installer on your website, Yet he does sloppy work, And his installation isn't even 3 months ...
Good Day I think it's an absurd decision for DSTV to block the MGM channel to high-paying Premium customers and yet show it on other bouqets. I quote the following reason from Multichoice: "As MGM contains library content that has already been seen by our Premium customers, a decision was made ...
My mnet decoder died on me Monday 11th Nov. I had to go to offices in Randburg to have device checked out and replaced/repaired. I was directed to counter 38 where a young lady by the name of Gugu assisted me. She did not argue that I wanted Pretoria as well as Johannesburg tuned in, she just did ...
I have a broken DSTV decoder for weeks now, and when I took it in to the Polokwane branch, they simply just told me they don't have any stock to replace my decoder!!! And for what do I pay the insurance on my decoder monthly if they can't even replace it? For 2 weeks now I have to pay for my DSTV ...