I would like to lodge a complaint about the service we received from one of your branches in Witbank. I have been at and/or sent someone to exchange a faulty decoder at their shop and the service was not good at all. I have been given a faulty decoder twice already and today I sent my Niece to go ...
I have to commend the Multi Choice call centre agents for their helpfulness, friendliness and just making the experience of calling in such a pleasant experience. (I have dealt with Jabu and two other agents and the service has always been great. Keep up the good work guys. ...
I am really disappointed with dstv! After paying an outstanding balance, they are refusing to connect my services until the payment enters their account, despite me sending proof of payment. They also gave me their account details over the phone. Very unprofessional and lots of room for error in ...
What can I say... How many times should one complain about service levels and bad accounting... I have decided to upgrade my subscription for the week to accommodate my parents that is visiting. I had to stay in the queue for over 30min and when I asked the consultant the amount, he said he will ...
Paid my account on the 30Nov for Dec usage, proof of payment emailed to multichoice. Still got disconnected! You are breaking the law, disconnecting your customers without cause. Spoke to Martin, who only apologized. What is the harm in giving customers grace for 7 odd days. it costs you nothing ...
Me and my husband had a normal DStv decoder. We bought a PVR in August. This was to make our life easier - my husband can watch the rugby, and I can record my programs. No more fighting. We were very excited. My husband phoned and explained we bought a PVR, the operator helped us with the ...