E107-4 Your decoder and smartcard is currently not paired. A decoder and smartcard may only be paired once. For how long must a person keep holding on to a line before you provide the services that you are getting paid for. You are not even considerate, You don't even care to think that one is ...
On the 30th October, my wife paid our dstv account, as usual, at a local P&P branch. on 3rd November our service was disconnected. My wife went in and provided proof of payment and we were reconnected without the surcharge. At the end of November, the message on the mail system, indicated that ...
Don't ask me to enter my ID number or Account Number in the telephonic system, just to ask for it again. Don't make me have to deal with a separate department to cancel decoder insurance. DO offer the ability for me to choose what channels I want. DO send your staff on training to understand that ...
Since when does a phone call over rule an affidavit??? Because I don't recall who I spoke to at Multichoice but have an affidavit so say my second decoder was given to a friend it means nothing. I have never heard of such rubbish!!! Its just a way for Multichoice to wrangle out of refunding me!!! ...
I called your call centre to migrate to easy view package as I was going away for December. The consultant informed me of the new amoun when she migrated me and informed me to pay R37-00. I got home yesterday afternoon and found my DSTV suspended. I called the call centre and expected that having ...
I have a recurring debit order with MC South Africa. November debit went off with no issue, but December one was returned as claimed by MC. They then CUT me off, without even attempting to contact me to resolve issue. Further, they then wanted me to pay a reconnection fee. I paid the outstanding ...