Multichoice suspended my dstv services claiming that they havent received any payment in the month of november whilst I made payment on 22nov via EFT, i sent them proof of payment as they requsted, the services were turned off saturday n I sent proof on sunday which was my bank acc statement that ...
I added an HD decoder to my service - they then debited me R1685 for the month - i have been holding on for the accounts dept for 20 min no answer . i was told when i installed the hd that there would not be an extra cost the accounts dept would phone me, that was 2 weeks ago nobody has called me, ...
I made a payment to DSTV on 2 December 2013 as the 1st of December was on a Sunday. I downgraded my package and made a payment to DSTV and came home and watched a bit of tv. My services were then switched off. I called to the call centre and they advised me that the payment is not yet reflecting ...
Our DSTV account was switched off on 5 November although payment was made on 4 November. When I contact the call centre I was told I had to pay another R50.00. Although I paid before it was switched off, I'm still liable for the R50.00 connection fee. I did not agree to that. Then a week later it ...
Nothing has happened, just feel you are way over priced, R695 a month is a crazy. The boutique you offer are just a, with none of the channels people actually want to watch are on there, IE sport. The attitude of DSTV is either fit in or leave. ...
On 24 Nov I cancelled DSTV mobile and activated DSTV Extra. On 24 Nov DSTV billed me a pro rata amount of R88.67 and an additional R380 which I assume is for Dec. Their helpdesk told me that I have debit order setup so no need for me to manually pay. On 28 Nov my account is suspended. I check my ...