My phone was, along with my car and ID. I called MTN to do a sim swop and was repeatedly told that I did not answer the security questions correctly to get my old number back. I FREQUENTLY call the numbers I gave, and yet was repeatedly told that I was wrong, despite the fact that I know I called ...
I have a list of problems with mtn- got a new contract no airtime or data is loaded as per my contact -I want to cancel the contract within 7 days no one can help me not the stores nor the 808 number -called 808 for over 30 min trying to get to the retention department various dates and no one can ...
Good day, i have my MTN contract for a number of years now and this is the first time that i requested an early upgrade because my phone does not work. The phone is damaged as it fell but i keep asking the call centre staff for a 2 month early upgrade and i am willing to pay the difference of the 2 ...
Once again I am having to write a report on Hello Peter in order to get a response from MTN. I emailed Customer Service on 28 Oct 2013, but have not received a response, which given the time constraints is unacceptable! I went into the MTN Store in the Coastlands Hotel complex (Umhlanga Ridge) to ...
My contract and future business with MTN has been selvaged by one and maybe the only helpful person that I have dealt with since having my contract with them. Staff at the Atterbury branch had such a bad attitude and came across very rude and unhelpful. I then went to a branch closer to work at the ...
Please MTN Please have some respect for your customers!! I reported a coverage problem and requested that a technician come out to my premises. A service MTN provided for their customers; I was told by the assistant in the MTN shop. The very helpful operator said the technician will be their within ...