In November 2013, an amount of R486.86 was deducted from my credit card account, even though my 2gig allocation has not been exhausted. My data contract (0780996867) with MTN is for 2gig at R149.00 per month. I have logged a quiry via MTN website, and I have yet to receive a response nor a call ...
I really do not know why i keep doing this to myself. i upgraded my contract a couple of months ago with this so called "great service provider". Just 4 months into the upgrade- the Samsung tablet is already acting up and giving me a whole of problems. The tablet won't accept sim cards ...
End November i received a more than R3000.00 invoice on a 2GIG data contract. I asked for itemized billing and started monitoring the account on the MTN accounts website. on the 3rd of DEcember i printed the usage from my unbilled account. i used less than 800MB but as per MTN i used 4.77GIG??? /i ...
I went to the Netherlands in November. I switched offthe data of my phone. And i could not phone people with it. I used my friends wifi.my phone asks me if it needs to be updated. Everytime i left my friends house I would not once receive whats app messages or emails. But when i returned to there ...
Dear MTN I have been a long time supporter of MTN and its services, and stand a strong advocate of the service provider. But I feel that I have been duped into a contract that has my bill sky rocketing. I entered into an Unlimited (fair use) DATA-ONLY contract with MTN around July 2012, which is a ...
We went to the MTN store at Mall@Reds because the iphone charger, that we bought there was faulty. The lady informed us that they can not replace it, because it must be returned within 7 days. I asked to see the Manager, and was informed she/he was not in and we can return in 10 min. After 10 min ...