I renewed my broadband data contract for another two years in November 2013. Suddenly I have been charged content charges. Enquiries from my local MTN revealed that is from a company called Emu Trading. How is it possible that MTN can allow another party deductions off my account with MTN? I ...
My xperia arc cellphone was sent for repairs for the 6th time since my contract began. It was given to MTN on the 13th of December and I told the person working at the store that this is an urgent matter. Today I was told that the device is still not repaired as it is awaiting spare parts. I need ...
What is the point of having a form to fill in regarding poor signal when i am still waiting from 5 November. has the whole network department gone on leave on 4 November until the new year??? the second time i filled in was 3 weeks ago. to this day i have not had any feedback from you. should we ...
About a month ago, I was promised that my account will be credited with an amount which should reflect in my December statement in mtn's effort to retain me as a customer as I wasn't happy with the overall service from them. Their condition to this offer was that I had to do an upgrade with I duly ...
I have now been to at least 10 MTN stores in the greater Pretoria area, and NO ONE has a battery for a Samsung Galaxy s2. The problem here is that I have not even had my phone for 2 years, and it is still on contract with MTN. How can you make me sign a contract for two years if after a year and a ...
I have been a loyal MTN customer for a number of years. Yesterday my phone started giving my probems, and is no longer fully functional. As i use my phone very often for business it is vital that i am available. I then went to Mtn to ask when i was due for an upgrade and the gentleman told me it is ...