My sister is a non MTN subscriber. She has never had an Mtn account. This is the 2nd month that she has had debit orders come off her bank account, of which the last month was over R6000. Who has given Mtn authority to touch funds in this account? There is no signed contract! Mtn has re-imbursed ...
I WROTE A REPORT AND THIS IS WHAT I GOT BACK FROM MTN: Thank you for bringing this to our attention. I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the billing management team for urgent ...
We opened a contract with MTN mid. November consisting of a certain amount of airtime & data pm. I was told that I would receive a certain amount of data & airtime PRO RATA for the rest of November. THIS did NOT happen. We were charged though. December came and I received my airtime, but ...
Tha staff at mtn they can't communicate wht the customers. The stand around and they help you in a vere good manner They have bad attitude s. They wil help you and then they will suddenly talk to their workers about something els and they dont listen to the customer. Whe are customers at mtn and on ...
I have, t received any follow-up on my reported case and it's been more that 2 weeks now since the date of investigation by the service provider. You promised an action plan, please deliver. ...
I was told by MTN that my sim swop would take 2-24 hours to change over. After nothing happening 31 hours later I called the call center who told me there was nothing they could do and I must just wait! As far as I am concerned if the Call center can not help you with a sim swop inquiry then do not ...