Since 18 October 2012 I have been struggling to get a reply from MTN. All of this after I was provided with misleading information, it seem this was done to get me to take a contract. On 19 Feb 2013 I created a report on Hello Peter. On 20 Feb 2013 I was informed that my complaint was referred to ...
So i took a contract out at mtn, a phone that keeps on giving me promblems and they apparently cant help me anymore. so far i got 3 replacement phones already. i lost the papers of the last phone and now no1 can help me..plus the service is terrible workers with very bad attitudes!!! help i got so ...
Last week (23Feb) my family and I went to MTN Fourways Crossing to have our contracts renewed. Quite easy: 3 x Talk 500. 2 x Sony Experia, 1 x Samsung Galaxy S3. On Sunday we realised that they've allocated the wrong data bundles to the wrong contracts/numbers. We went back immediately where Lerato ...
On the 13 Feb 2013, I logged a complaint with Hellopeter regarding the non-delivery of my phone and on the 15 Feb 2013, I was contacted by an MTN Representative (Nomonde) and she promised that my phone would be delivered by the latest Wednesday, Feb 20, 2013 (REQ:1760583) and to date, I have not ...
I have been a loyal customer to Mtn service provider for over 5 years. I am disgusted at their poor custimer relations as well as their shrewd billing changes. I was Not aware that they Stopped 'unlimited' BIS, which affects emails, BBM, downloading etc. This change applied to a contract customer ...
I SENT IN MY CELLPHONE BLACKBERRY 9300 SOMETIME IN JANUARY 2013, TO WHICH I RECEIVED A 'REFURBISHED MODULE" IN RETURN. ON RECEIPT OF THIS PHONE I ASKED IF THIS PHONE IS NEW AS THEY EXPLAINED TELEPHONICALLY THE LADY SAID YES IT IS. UPON USING THIS CELLPHONE I DISCOVERED THAT IT WAS A " ...