I went in to MTN branch in Retail Park on 2 March 2013 to cancel my contracts (both had reached term) & change to "Pay as u Go". I filled in the forms & was told 5 - 7 working days. I also changed my other contract from call to data package. I telephoned MTN H/O to complain (7 - ...
Staff are unhelpful, do not want to help customers, will send you away 4 times to retrieve documents that they keep forgetting to tell u they need, or that the documents actually have to be signed or stamped, yet they will not provide this information until you have driven backwards and forwards ...
I spent 2 hours in the line at mtn canal walk to upgrade my contract. When i got to the counter i was told that the samsung s4 i wanted was not in stock. The consultants took atleast 20-30min per client which is ridiculas! What happened to fast efficiant service? The consultants walked up and down ...
I did an upgrade to an I Phone and a Sim swop on the 21st April, 10 days ago, am being billed for the upgrade but as to now have still not been connected. My guarantee for the phone expired on 28th of April but I still don't know if the phone works. When I contacted Mtn they tell me I must go back ...
Ek wil hiermee my opregte dank en waardering uitspreek teenoor Marc en Peggy vir die wyse waarop my selfoonprobleem hanteer en opgelos is. Ek het aanvanklik my ontevredenheid met die foon, nie die pakket, teenoor Peggy gelug, waarna Marc dit ongelukkig verder moes hanteer. Ek was/is steeds uiters ...
I had a rather terrible experience when trying to do a sim swap because my cell phone was a month ago so since then due to personal reasons i was unable to do a sim swap immediatly after my phone was. Today i called the 173 number to do a sim swap and was asked a series of questions which i was ...