I was contacted in April to do an upgrade on my contract which I accepted. They told me delivery would be asap as they have stock of the S4 on hand. I call every day querying when my phone will be delivered and am told I will get it when the couriers contacts me. And they also informed me that they ...
Went to la Lucia to ugrade my wifes phone she wanted to downgrade the phone and buy a tablet at the same time. She asked if the phone (a Samsung) could use whatsapp and was told that it could. On the strength of this she accepted the phone and signed the contract. When we got home we tried ...
Why have you changed the signal direction during my contract, if i stop paying for contract you will get cross, so when you stop sending signal what must i do? If you cant deliver then for go the contract due to breach Slow slow network cant wait to be rid of mtn this is not what i had in mind when ...
My business cellphone contract was ending in February 2013 so I attempted to change ownership of the account in early March 2013 to myself from the company and to change to pre-paid from an account. I was told that this was possible over the phone. After missioning to find all the necessary ...
On the 1st of May'13 I took my phone to Mtn, Soneike (Igshaan Davids) who advised me my screen was cracked and that I should contact my insurance (Call Sure) I contacted them and was shocked to hear that my phone was never insured even though I have a copy of the signed form which Igshaan and ...
On the 30th of April 2013 I went to MTN Westgate for a phone upgrade and sim swap. I was helped at the shop, he upgraded me to the new Samsung S4. I was on MTN Top Up. I lost my sim card hence I wanted a new Sim Card. Since the sim card had 4 months unused airtime and data. I told him that I still ...