27 APRIL 2013: Tweet to @MTNza to enquire how to report poor 3G coverage, swift reply giving me a number email address. Send a email to the address same day. Got a automatic reply stating i will be contacted in 96 WORKING HOURS a glorified way of saying 3 WEEKS (8 HOURS A DAY)!!! 23 May 2013: Tweet ...
I did not renew my contract with MTN and told them that i will not be upgrading, So please take a look at your numbers that you billed me and verify when last did i used those numbers since my contract had expired, i have closed my account with you but you are still billing me. ...
A call at my cost to the Regional Manager of MTN has her putting the phone down on me, a client. PATHETIC! ...
On the 24th of June I upgraded my phone for a BlackBerry Z10 at the Kolonade branch of MTN SP. I was told that I could exchange the phone within 7 days if it was broken. Upon my arrival at home in the Limpopo Province I discovered that the phone was faulty and that the speaker does not work. Then ...
I have been a client of MTN for 12 years, i have cancelled one contract with them but kept the other. I lost a sim card and did a sim swap but only did it after 2 - 3 mnths. When I did a sim swap I went through a major problem with MTN, the sim card did not work even after receiving a new one until ...
Bought a phone on the 26th November 2012 which has been sent in for repairs for the third time now. I took it in on the 6th of May 2013 and have not heard from MTN to date. I wrote a letter to MTN on the 28th of May 2013 notifying the management of my dissatisfaction with the service and concerns ...