Hi, just want to say thanks to Fred for his friendly service. MTN should employ more people like him for efficient service. I wish MTN Direct would get a few personnel like him. ...
My MTN contracts are about six months old. In this time They have had signal/network problems for about five months. The signal at my office has now deteriorated to such an extent that I need to leave the premises in order to complete a phone call without it being cut off. MTN had their technicians ...
I applied on Sunday the 26th May 2013 for a 2GB 3G Contract at MTN's Port Alfred Outlet. The branch in error loaded the incorrect Contract as I wanted a Top up and they couldn't get hold of me as they had written my Cell Number down incorrectly. On Monday when going back (as i was told it takes up ...
My 1 year Blackberry 9900 bold started re-booting itself every time I placed or received a call. MTN asked me to upgrade software, then to buy new SIM card. Then they suggested that I send the handset in for a technical assessment. and nothing resolved the problem. After four months of this ...
MTN is one of the leading Cellular service providers in South Africa not to mention in Africa. I am a resident of Cosmo City a Surburb that is next to Johannesburg's affluent Surburbs, Northwold, North Riding, Fourways but to mention a few. It is with great disappointment and leaves a bad taste in ...
I applied for a change of contract ownership on the 02/02/2013 and was told it would take a month max. Almost 4 months later and nothing!!! I had a call from the branch manager at Steenberg saying the issue would be sorted out, with which I trusted him. Today I got a nice bill for the contract that ...