On 01-06-2013 I phoned the call centre to load a 1 day unlimited bundle for the first time. I asked the call centre agent how the bundle works. He told me that is valid for 24 hours. So I asked him to load the bundle. He confirmed, as with all other bolt on data bundles, that he has loaded the ...
I went into the branch to do an upgrade. I went from using a blackberry to Samsung s4. When I took delivery of my phone I was shown how to make a call and that was it. When asked about loading email and learning how to use the phone, I was told I had to phone the Samsung lady to find out when she ...
To whom it may concern: I am very disappointred with the service that I have been receiving from MTN. MTN has been struggling to resolve my Broadband issue for the past two month without success. I have a MTN Broadband package. On this contract I have two SIM cards. One is utilized on my iPad mini, ...
I would like to downgrade my mtn750 contract, i cannot afford the high subscription anymore. Please let me know how to do this ...
My iPhone 4 has never had an issue with signal, but recently I cannot make calls out as it says call failed, and often cannot receive calls either. I have been into an MTN store at Campus Square - where they attempted to take my sim card out with a drawing pin (which is known to damage the sim ...
Signed a deal for R379 top up, my bills running so high despite that R1000 a month, then I rang then as I have a debit order I didn't realise. BIS was with contract. Called them, they rectified by cutting off my BIS for 5 days and converted to top up. Used own airtime for internet, spent hours ...