In December 2012 I was due for an upgrade and stated I wanted to migrate to cheaper package. Peter Makamo from MTN Cosmo-Net assured me it wasn't a problem and was supposed to process it. Two months past and I tried to contact Peter to inform him that my migration hadn't taken place. I eventually ...
I posted a complaint on Hellopeter last week, MTN responded and said this query was sorted out. THAT'S A LIE! They have still not sent me any invoice, they also charged me R17.50 per month for reprints after I asked for it to be e-mailed to me. Then the next day it went up to R21.50 per month. They ...
I called the upgrade department this morning and while busy doing my upgrade the call cut. I called twice, agent was busy and said he'll call me back. I AM STILL WAITING!!! i want to complete my upgrade NOW and want my tomorrow or i cancel this upgrade!! the upgrade is complete but they did not ...
In February I renewed 2 contracts the lady at the mtn store did the upgrades telephonicly I upgraded to a 500mb contract at R39 and i have been charged R179 for 3 months and a 2gig contract at R99 and was charged R 129 for 3 months After fighting with the mtn store for 3 months I decided to call ...
I am Utterly disgusted by the attitude and lack of service I got from a lady that called me today at 08:38 on my cell number from this number: 0830110800, a few days ago I sent a request to MTN and when they did not acknowledge nor respond to my query yesterday I contacted their complaints ...
I logged in onto my MTN Active profile [URL Removed] and logged a query about upgrading my contract. It's been 48hrs now and I haven't received any feedback. Also did the website not say that you need to wait 24/48 hrs, so how long do I still need to wait? Going to a branch is my preferred last ...