Hi there, I have requested a cancellation of my MTN data contract via email more than once, each time there is no response with regards. I have been to my bank to place a Stop Order on the matter in case MTN debits myself month end, they can not inform me of any details of the cancellation nor date ...
Many thanks to Twanee and her team for the excellent service received. Since I renewed my MTN contract during October 2012, I have been struggling with faulty BB 9790's. I am now on my fourth BB 9790 - and my contract is only 10 months old. This time Twanee arranged for a new phone to be issued, ...
I loaded a data bundle on my number, a day later I am still being billed on my airtime. Call the call centre, bad attitude, unwilling to assist, is the service I received. ...
Upgrade 8 Aug, Process 23 Aug and still get it wrong!!! Why must I phone in and wait for 5 to 25 mins for a person to answer, to then beg them to fix a problem that they created!!! And then they expect me to phone back and check the process/progress of the complaint... WHO IS THE CUSTOMER HERE??? ...
I need you to please explain me two things 1. My bill every month is 499 this month why you wanna charge me 528 please explain 2. I have a prepaid number that is registered for the MTN loyalty program but according to your call centre Im not according ti *141*09# I am. That phone is not ...
I keep receiving spam sms and i'm trying to stop it. I have registered on the national opt out list already. I received the below sms, I want to know which company or person's number is 0784302656 or 447418148843 so that i can have them stop sending me spam! Received from 447418148843 on 23 Aug ...