Wendy Hammond
Blocked my phone cause i asked them to give me bank details to pay the account

Dear Sir/Madam,

I had an unfortunate experience with one of your call centre representatives, who treated me in a terrible manner simply because I asked for banking details to be sent to my email.

I would like this issue addressed, and I expect your agent to apologize and be sent to a workshop on how to deal with customer service effectively.

Unfortunately, I cannot leave my phone number as my phone has been blocked. The inconvenience I have suffered is significant; being self-employed, my business has been negatively affected.

Regards,
Wendy King
[email protected]