I changed companies recently and wanted to stay loyal to Moto health care. What a mistake this was. In the move over, I was not immediately informed that my childrens birth certificates were needed and I must re submit them. After paying an installment of close to R2000, I went to use my medical ...
Around the 8 May 2013 I went to hospital and was forced to discharge myself from the hospital because the medical aid refused to give authorisation saying that, I failed to disclose some information with them. So I requested for any kind of record, telephonically and/or documents proving that this ...
When I joint moto health and completed my forms and added my dependants moto health gave me the wrong or old forms and only captured myself then I had to fill in the new forms and then my wife was on a 3month waiting period, that already left a bad taste. A few months ago my wife was diagnosed with ...
I have been dealing with the people at the Call Centre all the time and they are the best. They explain everything to you in detail. You are the best!!! ...
After my boyfriend had his shoulder operation, we received a bill of about R16, 000.00 for his surgery. I contacted Moto Healthcare to require about this and Ms. Thamie Magula replied the following via e-mail. "Dear Alicia Terblanche Thank you for your recent contact with Moto Health Care, the ...
My daughter was sick and I needed to take her to the Paediatrician. I phoned Moto Health and asked them what Paediatricians they cover, they gave me a list of names. They then informed me that I need a reference letter from the house Doctor. I got the letter and made a appointment. The lady at ...