I have just received a call from bernice after thanusha never returned my call (not that anyone returns calls from them!!), that my wife has just been terminated from my medical aid because we requested that she be taken up in hospital due to a back injury that happened after i had been accepted by ...
I have a list of incidents relating, but all comes down to - Moto Health forces us to take Custom otpion, the gap to Classic is too large. I lodged a complaint about it with medical council, Moto Health feedback was consideration in next year benefits, no change. Again, need a specialist, closest ...
I"ve had more then one incident with them, the latest was my wife was pregnant and enquired about how the medical aid would cover, the lady at the hospital then contacted moto health and they assured her they would cover the birth, all she has to do is on the day she goes into labour, she has ...
I suppose I could just copy and paste all the other complaints on here! quick in the deduction of monthly membership fees but ZERO in the help department. I have been waiting since Monday for what was supposed to be 24hrs for a authorization number for hospital admission, all relevant paper trails ...
My family is on the Custom plan with MotoHealth, which is the DSP option using the CareCross Network. We have been on this plan for 18 months or so and the main reason for this choice is because we have 2 young kids and being able to go to the Doctor with them without having to fork out each time ...
Why do I pay insane amounts of money every month to be on the Optimum plan, but I get minimal benefits? I cant get the basic medical benefits, but I pay a premium price. I received prescription contacts lenses at the start of 2013, but only 6 months supply. You can only wear a pair for a month. If ...