When we arrived at Monte we bought 2 tickets for the Russel Brand show for next month, think it was about R900. However, just before we entered the shop, there was a disagreement between two Computicket staff members. We bought the tickets but the attended was just plain rude. I then asked for ...
On the 25th Sept. I played a machine J0607 at around 6:30pm. After cashing out R3006.50 to my card, No credits were transferred to my card. The Prive desk called Jacob the slots supervisor. I took him to the machine but pointed to the wrong machine at first. Then corrected myself. We went back to ...
I've noticed that since new management has taken over the casino and the new smart cards have been introduced at Monte people are winning less. I've been gambling at Monte for about 10 years and know that house always wins. Before the smart cards were introduced I could take an amount to Monte and ...
On tuesday 03/09/13 i frequented the Casino, which i do as a regular customer. However when i tried to get my card out of the machine it appeared stuck.it took about 20 minutes for someone to help me and only after speaking to the bar staff-who at first were not interested in me -to get assistance. ...
I was at Monte and for my B-day month I reserved a voucher on my card and went to play the amount. When I inserted my card it should that the money was on my card but could not play it so I inserted R20 from my pocket because I had sat down and just wanted to play after I played a bit and lost the ...
On the 21/08/2013 i decided to take a group of 6 people to Monte for the night out for 2 for my fiance's birthday and it turned out to be the most embarrassing experience i could have ever imagined. other than the wonderful dinner at COCO BONGO the rest of the evening is nothing to write home about ...