I registered my wife for the maternity benefit with Momentum at 8wks of pregnancy as required. A colleague at work did the same for his wife a few weeks later and he received a package from Momentum having registered consisting of a book and registration forms for baby. I email Momentum asking why ...
What a mistake we made switching to MOMENTUM HEALTH a couple of years ago. EVERYTHING is shockingly bad. OK here it goes: 1. Hard to understand medical aid system 2. Call Centre is the worst call centre I've ever experienced. 3. Momentum blames Multiply and vise versa. 4. Claims processed on our ...
I've been with Momentum Ingwe option for over a year now, been paying my premiums but what angers and irritates me is that everytime I need to use it I'm always told that is not covered. What the point of having a medical aid if I'm always gonna be hearing stories and excusses why they will not ...
When I called the Momentum client service to log the annual check ups that I wanted to do, everything went quite smoothly. However, the woman I spoke to failed to mention that, when I claim back from momentum after the check ups, I need to include my codes (this seems like something really basic to ...
I have called the Momentum Call Centres a few times for refunds that they say they cannot transfer to my accounts. I have asked FNB to check & they have no record of the so called failed payments from Momentum. I have subsequently asked Momentum for the technical errors they get when trrying to ...
I have been trying to cancel my medical aid from Momentum Health for the last 3 weeks. I submitted the cancellation at least 5 times and my medical aid is still active. I cant see why this is so hard. I am fed up with Momentum. I am joining another medical aid, and need a cancellation letter from ...