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Metrorail
Found 63 reviews / complaints
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Metrorail
Ude and unprofessional

19 april 6:15 from ottery was late and had to take a later train that was packed and as i got in the train with a bunch of people still behind me driver closed doors and hit againts my face and started driving, this is not the first time drivers can wait till its all clear before they take off ...

Metrorail
Endless Delays

Today it took me more than 3 hours to travel from home to work via train. On average my train arrives 10 mins later than it is supposed to. i reside in Somerset West and work in Cape Town CBD and since the beginning of the year i have lost more than 11 work hours due to train delays, I havent been ...

Metrorail
Ad attitude by Alison

I was buying my weekly tickets as per normal, the lady who served me gave me the wrong change when i asked her about it she shooed me away, swore at me and on top of that gave me the worst attitude ever . i really hope this is not the standard Metrorail trains their staff i was greatly dissapointed ...

Metrorail
DISGUSTED

I am utterly disgusted with the treatment i received from metrorail this morning, I was pick pocketed of my monthly on the train. I realised this when i reached the ticket check section of the station as i wanted to take my ticket out to provide it to be checked. I did not have any cash on me to ...