On Monday afternoon 27/05/2013 at 16:46 I went to go buy my husband and I our new monthly's, As advertised in the Metrorail paper (dated: 16-22 May 2013), website and the emails people has been sending around about the increase of our fares. Well we travel from Good wood station to Cape town and we ...
Metrorail announced via the media recently that they will increase their monthly ticket fares by between R7 and R45 as of June 2013. I bought a monthly this morning (metroplus Fish Hoek - Stellenbosch) and found that the ticket, in fact, cost R57 more (from R385 to R442). They are in fact lying to ...
I am totally upset with the poor performance of metrorail this morning I stood on Eikenfontein from 05:30am no train came the 1 arrived 06:15 full people hanging out When you ask people working on the station what's the reason they simply answer you "I dnt know" I can't come to my ...
Yesterday (27/05) I went to buy a monthly ticket at Mowbray station and was assisted by a very rude and unprofessional lad by the name of Wendy. She kept on chatting with her colleagues while helping me resultingly I had to repeat every thing I said to her. Out of irritation due to her rudeness I ...
I make use of the train on a daily basis from Du Toit station in Stellenbosch where I constantly receive bad service. The staff memebers are rude and lazy and sit on their cellphones when people are standing in long queues. When this is addressed by commuters, staff members are rude to commuters ...
At approximately 20:00 on Sunday 12 May 2013, my son and I were on our way home. There was a vehicle ahead of us which crossed the level crossing, we were a few metres behind it about to cross as well. Half-way across the tracks, the booms were being lowered. I didn't see any visual or audible ...