It has been months of fruitless calls and empty promises by Eunice Mncube and Boipello Rabanyane at the Metropolitan Life call centre and even on email. All I want is for my complaint to be resolved and for the money owing to me to be refunded. For some reason, Metropolitan had been deducting ...
My Mother in-law past away two weeks ago. I did not panic as i had two funeral policies which i paid for by debit order for the last eleven years. on receiving the death certificate we went to claim on the two policies. As we are from North West Prov and the mother inlaw had to be laid to rest in ...
I took out a savings policy with Metroplitan in 2009 and i called into their call centre last year in march to have it cancelled. I was told to fax a copy of my i.d so that everything can be processed, i did as i was told and was told i would get my money on the 1st of June 2013. Today i call into ...
My name is Julia Tsotetsi, i cancelled a policy in april and submitted all the documents required.on13/04/13 i received a message that says the policy is cancelled, on 22/04/13 received a message again that acknowledges receipt of my request (for a refund).to my suprise on the 15/05/13 they ...
On the first of March i Signed Documents to Reduce my Monthly Payment to a fixed R200.00 per Month but up to now it has not been done. Phone them Many times they keep promising that its done, but its not. Very Frustrated. Please Help. ...
Hello Peter, its Shoezs once more, I would like to follow up on the feedback from Metropolitan Life that was the 04-03-2013. I was asked to fax all requested documents and on the next day which was 05-03-2013 I faxed all the necessary documents but I never get any response from them till to date, ...