I have send numerous e-mails with regards to policy enquiries dated 11 July, 12 July and 18 July. I am still awaiting feedback from Gift. I must admit that the service is pathethic, so I can just imagine what type of service clients get when there is death in the family. We as customers pay a premium for years but when it comes to enquiries or service delivery than your service rates zero. You should be ashamed of yourselves or employ people that are willing to render a service.