Sad to say that I was too quick to applaud Medihelp - I am still waiting for feedback from Beatrice more that 6 months later... ...
The Medhelp Executive Team communicated to all its employers that they will not be receiving any performance bonuses in April this year due the organisation not meeting performance goals. However, the executive team all received enormous bonuses in January 2013 based on the organisations ...
I tried to call your call centre on Friday to get hospital pre-authorization, I was on the line for 25 minutes without an answer. I dediced to go onto the website and get the authorization there. I completed the forms and thought I would receive an email with this number by today (Monday) Today, ...
Logged enquiry to join Medihelp at the end of May 2013. Got a call this morning from 0110253982 Nina Russel. When I answered I asked how I could help her and she responed " No DEAR, you enquired about medihelp". I advised her that I am a professional person and object to being called ...
I joined Medihelp in 2012, when my son had to go for an operation they informed me that he cannot go as I did not report that he went for the same operation almost 4 years ago (which was my fault for not reporting) They suspended my membership and informed me that they will refund me all my ...
I have on 23 April forwarded an email to client services/medihelp/claims dept and no response, this is the alternative way to communicate with MH as they do not respond to normal correspondences, a claim by Dr Kola, a Max-Fac was declined statement dated 30.04.13, code 400-No PMSA available and no ...