I contacted a Medihelp Broker on 23 May 2013 regarding a quotation on a alternative medical aid options. On the brokers recommendation Medihelp offered the most competitive options that suited the needs of me and my family. I accepted the quotation and returned it with all of the relevant ...
I submitted a claim to Medihelp via their online service. i did receive notice that my claim was received and also that the claim was processed. the claim submitted was for services rendered by an orthopaedic surgeon and i had to pay his account upfront and then claim from the medical aid. the ...
We have been Medihelp members for around 9 years. We are on Dimension Prime 1. I took my 8 year old son complaining from toothache to the dentist. She advised us to take him for an x-ray and returned the prognosis after discussion with the orthodontist that surgery in hospital under anesthetic was ...
This is complaint number 3, I previously said that Medihelp kicked us off the medical aid for non disclosure according to their findings. They sent a report to the broker stating previous conditions which in turn gave the broker amunition not to return my payment. I have been to the doctors rooms ...
I have been a client with medihelp for about two months now and the services that i received from them is disappointing. a few weeks ago i injured my ankle i was in such pain that i had to be taken to a hospital. even tho i went to a network hospital medihelp would not fully pay my doctors bill ...
Hi, Since May 24th 2013, i have requested a termination form for the medical aid and yet no answer, i have 3 broken teeth and need serious medical help with sleepless nights, and embarrassed to even smile. please i need urgent help :'(. ...