After writing on Hellopeter regarding my bad experience at Medicross Rustenburg, Netcare consultants contacted me on the same day and advised that the situation will be taken care of. I went back to Medicross on Tuesday 5th March 2013 and for the first time, while waiting my turn on the line, one ...
I have been going to Medicross in Rustenburg for more than 3 years now and more often than not, I always have to deal with some receptionist giving me bad attitude. I recently made an appointment for my daughter to see the dentist, on the day we showed up on time, only to be told that the doctor ...
After going to the dentist yesterday, I checked my account. My "Oral Examination" cost R168.60. Pricey but acceptable. However, at the end of my bill there is a "Oral Hygiene instruction" which cost R97.90! Basically, the dentist told me to floss more and make a loop around my ...
I went for a doctor's appointment at the beginning of 2011 with an understanding that my medical aid would cover the consultation and I would be made liable for a co-payment. Two years later I receive an sms saying that I need to settle the short payment by the medical aid for the 2011 account. ...
Happy anniversary, one year after my complaint was so called "resolved" the incompetent daft clowns handed my account to a credit bureau again. The person who supposedly assisted last year sorted out absolutely nothing and when phoning Medicross no changes was done. It seems that the ...
On Friday Afternoon, i took my three year old to Medicross Farrarmere for treatment. Despit being at the medicross at 17h15 and the signboard clearley showing that they are open till 6pm, i was sent away by the lady talking on the phone at the pay counter because"the DR wants to leave early ...