I was contacted by the MBD attorneys to settle two of my FinChoice accounts. I then requested a settlement quote for both accounts. Unfortunately, I mistakenly overpaid one account by an extra R9000. On the 19th of January 2026, I requested a refund so I could settle the other account that I'm ...
I have settled my debt with Capfin, which was handed over to MBD as of 24 October 2025. On several occasions, I have reached out to MBD requesting a Paid Up Letter, and to date, it has not been sent. ...
Hi, I have a complaint about the customer service provided by your consultants, which is extremely rude. On 30/10/2025, around 12:38, I returned a call to 063 782 9530, from which I had received a missed call. I was rudely assisted by a male consultant who was ill-mannered and did not attempt to ...
I am writing to formally lodge a complaint against MBD Credit Solutions regarding their failure to provide a paid-up letter for an account I settled on 26 June 2025. Despite multiple follow-ups and calls, I have yet to receive the document. Each time I contact their office, I am told it will be ...
I keep receiving SMS and calls from MBD for a Melinda Bantam. I am not Melinda. I've called countless times to advise them that I am not Melinda and do not know her. Yet, the SMS messages continue, and the harassment is endless. After the seventh call, I became impatient with their empty promises ...
It's very funny how MBD would call me every day when they wanted me to pay the account. Now that I have paid it in full, I'm struggling to get a paid-up letter. They don't respond to my emails. They sent me a screenshot document which doesn't even open. I really don't know what to do now. ...